Frequently Asked Questions

Care and Repair FAQ


How should I store my silver couple rings?


There are a few different ways that you can store your silver couples rings so that they remain in good condition for as long as possible. One option is to keep them in a plastic container or ziplock bag alongside some anti-tarnish strips or balls. These help to absorb moisture and prevent tarnishing. Another option is to store your silver rings in a jewelry box lined with felt or velvet. This will also help to protect them from the elements and keep them looking shiny and new. Whichever storage method you choose, just be sure to check on your rings occasionally to make sure they are not getting damaged.


How should I care for my couples rings?


Your couples rings are one of the most important pieces of jewelry you own, so it’s important to take care of them properly. Here are some tips on how to keep your rings looking their best:

– Take your rings off before doing any activities that could damage them, such as gardening, cooking, or cleaning.

– Clean your rings regularly with a mild soap and water solution.

– Avoid exposing your rings to harsh chemicals, such as bleach or chlorine.

– Store your rings in a soft, dry place when you’re not wearing them. A jewelry box or pouch is ideal.

By following these simple tips, you can help ensure that your rings will stay in beautiful condition for many years to come.


How often should I get my rings cleaned?


It’s a good idea to clean your silver rings regularly, about once a month. This will help to keep them looking their best and prevent tarnishing. You can clean them at home using a mild detergent or polish, or you can take them to a professional jeweler for a more thorough cleaning. If your rings are very dirty or tarnished, you may need to clean them more frequently. Make sure that you take your rings off before you do any cleaning or other activities where they might get damaged. To keep your silver rings looking great, make sure to follow these tips!



How often should I polish my silver rings?


It’s generally recommended that you polish your silver rings at least once a month. However, if you wear your rings daily or live in an area with high levels of pollution, you may need to polish them more often. To clean your silver rings, use a soft cloth and a mild silver cleaner. Gently rub the cleaner into the silver, then use the cloth to wipe away any residue. If your rings are particularly dirty, you may need to soak them in the silver cleaner for a few minutes before polishing. Once you’ve polished your silver rings, store them in a cool, dry place to prevent tarnishing.


Does sterling silver tarnish?


Yes, sterling silver tarnishes. However, it is relatively easy to clean and polish sterling silver to restore its original shine.

Tarnish is a natural process that happens when silver is exposed to sulfur or other compounds in the air. Sterling silver will usually start to tarnish after about six months, but how quickly it tarnishes depends on the environment it’s in. For example, sterling silver stored in a dry environment will tarnish more slowly than sterling silver stored in a humid environment. The good news is that tarnish can be easily removed from sterling silver by using a polishing cloth or by soaking it in an anti-tarnish solution.

Engraving FAQ


Is engraving available on


Yes! offers engraving services on many of our products. Simply select the “Engrave” option when adding an item to your cart, and you will be prompted to enter your desired text. Our team of skilled artisans will then hand-engrave your text onto the product, creating a truly personalized gift or keepsake. Please note that engraving is not available on all products, and some text restrictions may apply. If you have any questions about our engraving services, please contact us at


How will I know if an item available on can be engraved?


Typically, the item will have either an “Engrave with” option in its options menu or a note at the bottom of its product page that says something along the lines of “This item can be engraved.” However, not all items available on can be engraved, so if you have any questions or concerns about engraving an item you are interested in, feel free to contact us directly via the “Contact Us” page of our website!


Where will the couples rings be engraved?


There are many different options when it comes to engraving couples rings. Some couples opt for a simple inscription on the inside of the rings, while others choose to have more ornate engravings on the outside. Perhaps one of you has a special quote or meaningful saying that you would like engraved, or maybe there is a particular design element that you both love and want incorporated into your couple bands. Whatever your preference may be, it is important to consider which location will be most meaningful for you and your partner.

One option is to have your couples rings engraved on the inside. This can be a simple, elegant choice that allows you to easily see and read the inscriptions every time you wear your rings. Furthermore, having them engraved on the inside ensures that they are protected from everyday wear and tear, and will be preserved for years to come.

Another option is to have your couples rings engraved on the outside. This can be a great way to add a personal flair to your wedding bands, and allows others to easily see and admire the engravings that you have chosen. However, it is important to remember that this type of engraving may be more susceptible to scratches and other damage over time, so you will need to take extra care when wearing your rings.

Ultimately, the choice of where to have your couples rings engraved is entirely up to you and your partner. Whether you prefer a simple inscription on the inside or an ornate engraving on the outside, there are many options to consider when choosing the perfect location for your rings. So take some time to discuss what is most important to you and your partner, and find the perfect place for these beautiful symbols of your love!



What can be engraved on an item purchased on


There are many things that can be engraved on couples rings purchased on Anything from simple names or initials to more complex designs can be engraved onto the rings. There are a variety of fonts and engraving styles available to choose from, so couples can create rings that truly represent their unique relationship. Many couples also choose to have special dates or quotes engraved onto their rings, making them a lasting keepsake that they can look back on and appreciate for years to come. At, we want to help couples create rings that they will love and cherish forever. That’s why we offer a variety of engraving options to choose from, so you can create a ring that is truly one-of-a-kind.


May I return an engraved item?


No. You can not return an engraved item.


How long does it take to ship an engraved couple rings?


Our team of experienced jewelers works quickly and efficiently to ensure that your order is ready to ship in just a few days. Most ring orders are shipped within 5-7 business days, but we also offer expedited shipping options if you need your rings even faster.

So what are you waiting for? Order your engraved couple rings today!


What is engraving on couple rings?


Engraving on couple rings is a way to personalize the jewelry and make it more meaningful. It is a process of carving a message, design, or symbol into the metal of the ring. This can be done by hand or with a machine, depending on the complexity of the design. Engraving is a popular choice for couples who want to add a special touch to their rings. It is also a good option for couples who want to commemorate a special date or event.

Shopping FAQ


How do I place an order on


If you’re looking to place an order on, there are a few simple steps that you can follow to make the process quick and easy. First, browse through our selection of products and select the items that you want to purchase. Then, click on the ‘Add to Cart’ button for each item that you wish to include in your order. Once you’ve added all of the items that you want to your cart, click on the ‘Checkout’ button to proceed to the next step.

On the checkout page, you’ll be asked to provide your shipping information. Be sure to enter all of the required information so that we can get your order shipped out to you as soon as possible. After you’ve entered your shipping information, you’ll be able to select your preferred shipping method. We offer both standard and expedited shipping options, so be sure to choose the one that best meets your needs.

Once you’ve selected your shipping method, you’ll be taken to the payment page. Here, you can enter your billing information and choose your preferred payment method. We accept paypal with most credit cards, so you can use whichever card is most convenient for you. Once you’ve entered all of the required information, simply click on the ‘Place Order’ button to complete your purchase. That’s all there is to it!


What payment methods does accept?


We accept paypal payment method.


Does offer resizing?


Yes. does offer resizing for all couple rings with open design. Please contact our customer service team to inquire about whether a particular product can be resized.


Is it safe to order on has been in business since 2010, and during that time they have gained a strong reputation for providing high-quality rings and other jewelry at affordable prices. They offer a widely accepted payment options–PayPal. They also have a very user-friendly returns policy, which allows you to return or exchange any item within 14 days of receipt.


As far as website security goes, uses industry-standard SSL encryption to protect your personal and financial information. They also have a very strict privacy policy, which means that your information will never be shared with third parties without your consent.

In conclusion, is a trusted and reputable online jewelry store that offers great products at reasonable prices, and with so many payment options available, it’s a safe place to shop for all of your jewelry needs.


Can I include a personalized gift message with my purchase?


You can include a personalized gift message with your purchase by checking the “Order Note” box on the checkout page. Your gift message will be printed on a separate sheet of paper and included with your shipment. If you have any questions, please contact our customer service department at info@ucouplerings.


What if I need extra help of advice about my purchase?


Please contact us at info@ucouplerings.


Does offer personal shopping services?


Yes. is a website that offers personal shopping services for consumers all over the world. Users who are looking for an easy way to find and purchase products online can take advantage of Ucouplerings’ personal shopping services. With just a few clicks, users can search for products based on their preferences and get recommendations on the best products to buy. Ucouplerings’ personal shopping services are available for free, and users can sign up for an account to start using the service.


Does have a ring size conversion chart?


Yes. does have a ring size conversion chart! This is super helpful if you’re unsure of your ring size or if you’re shopping for someone else and don’t know their size. Simply find your ring size in the chart and then match it up to the corresponding size on our website. Our ring size chart goes from size 1 to 14, so you’re sure to find your size! Plus, we have step-by-step instructions for finding your ring size as well as a handy printable chart. Ready to get started on creating the perfect ring for yourself or someone else? Head over to and shop today!

Shipping & Returns FAQ


What shipping optioins are available on


When you order from, you’ll have several shipping options to choose from. These options depend on the size of your order and the shipping method that you select. Here’s a quick overview of the different shipping methods available:

There are two kinds of shipping methods available in our online store.

  1. Standard Shipping: Free Shipping And No Minimum which takes about 9-20 business days.
    2. Expedited Shipping: Additional 20$ shipping fee, you can have your purchase delivered via expedited DHL, UPS, TNT, DPD, FedEx, or EMS which only takes about 3-7 business days.

When you purchase in our online sotre, please note that the default shipping method is standard shipping.
If you need your item sooner, you can leave your message in the note that you choose an expedited shipping method for an additional fee.

Be sure to select the shipping method that best meets your needs.

While we always strive to deliver your order as quickly as possible, please keep in mind that shipping times are estimates and may vary depending on a number of factors, such as weather conditions and postal delays. We appreciate your understanding and patience. 


How can I make returns or exchanges?


If you need to exchange a product that you’ve purchased from, please visit our Returns & Refund page. There, you’ll find more information on the steps involved in returning or exchanging your order.


Every order comes with a 14-day money-back guarantee, so you can be confident that you’re getting the best product for your money. If you have any questions or concerns about returns and exchanges, feel free to contact us at We look forward to helping you discover new ways to express yourself!



Can I track my online order when purchasing on


Yes, you can. You will receive an email with your tracking number once your order has shipped. You can also track your order by logging into your account on If you have any questions about your order, please contact us at Thank you for shopping with us!


Will my purchase on arrive gift-wrapped?


Your purchase on will arrive gift-wrapped and ready to give as a gift, or use yourself! We offer several different options for wrapping your order, so you can choose the one that is best suited for your needs. Whether you need a simple bow that you can tie yourself, or want our team of expert packers to add a gorgeous ribbon and elegant gift tag, we can deliver the perfect touch to your purchase.


Can I ship my order to an international location?


Yes, you can ship your order to an international location. Please note that shipping fees will apply and you will be responsible for any duties or taxes that may be due upon delivery. For more information, please contact our customer service team at


How long does an order take to ship?


It usually depends on what shipping methods you choose. Please visit our shipping method page for more information.


However, there are some exceptions. If the item you ordered is out of stock, shipping may be delayed while we wait for new inventory to arrive. In this case, you will be notified if there is a delay in shipping your order. We make every effort to keep our customers updated regarding the status of their order, but if you have any questions about your shipment, please contact us. Thank you for choosing our store!



Are products on insured when shipped?


Yes, products on are insured when shipped. We want to ensure that our customers are happy with their purchase, and that they receive their products in a timely and safe manner. To that end, we use a third-party company to insure each package when it is shipped. If you have any questions about the insurance policy for your purchase, please get in touch with our customer service team by We would be happy to answer any questions you may have. Thanks for choosing!



How can I make returns or exchanges without a receipt?


If you don’t have a receipt, you can not make returns or exchanges. We only accept a return or exchange with a receipt.


May I return an engraved item?


No. You may not return an engraved item.


Gift FAQ


Will couple rings purchased on Ucouplerings ship with a gift card?


Yes. When purchasing a couple ring from Ucouplerings, you can rest assured that your purchase will come with a complimentary gift card. This makes it easy to surprise your partner on special occasions such as birthdays and anniversaries. With the wide selection of couple rings available, you’re sure to find the perfect one for you and your significant other. So why wait? Head on over to Ucouplerings today and get started on finding your perfect match!

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